Campaigns
Launch, edits, image issues, story structure, and update guidance.
Contact
Tell us what you need. We will route it fast.
For campaign questions, donation help, payout support, or safety reports, include enough context for the right team to respond.
Email: support@giftme.com
Response time: Usually within one business day
Availability: Online support for creators and supporters
Payments
Donation status, receipts, refunds, failed payments, and supporter messages.
Payouts
Identity verification, bank setup, cash-out timing, and available balances.